Effective Date: 05-12-2023
Last Updated: 24-02-2026

 

  1. INTRODUCTION

Aakibooki Arts (“Company”, “we”, “our”, “us”) respects the privacy of its users (“you”, “your”, “user”) and is committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy explains how we collect, use, process, disclose, and safeguard your information when you visit our website www.aakibookiarts.com, mobile site, or interact with us via other offline or online sources.

By accessing or using our services, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not access our services.

  1. APPLICABLE LAW

This Policy is governed and constructed in accordance with:

  • The Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
  • The Consumer Protection Act, 2019 (in respect of e-commerce rules and consumer rights).
  • The Digital Personal Data Protection Act, 2023, upon enforcement.
  • Any other relevant data protection laws applicable in India.
  1. INFORMATION WE COLLECT

3.1. Personal Information
We may collect the following categories of personal information as defined under applicable Indian law:

  • Full name
  • Contact details (phone number, email address, residential address)
  • IP address and location
  • Billing details (excluding full credit card numbers and/or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner)
  • Age, gender, and other profile data (where provided)

3.2. Sensitive Personal Data or Information (SPDI)

Subject to SPDI Rules, we may collect:

  • Passwords
  • Financial information (billing address and payment method, not including card details)
  • Biometric data (only if explicitly required and consented)

3.3. Usage and Technical Information

This includes:

  • Browser type, device type, and operating system
  • Pages visited, time spent, and links clicked
  • Referring URL, timestamp, and session information
  • Cookies, web beacons, tracking pixels, and analytics data

 

  1. HOW WE COLLECT INFORMATION

We may collect personal data through:

  • Direct interactions: when you fill forms, create an account, post content, or contact us.
  • Automated technologies: using cookies, logs, analytics tools (e.g., Google Analytics).
  • Third-party integrations: such as social media logins or payment partners.

 

  1. LEGAL BASIS FOR PROCESSING (UNDER DPDP ACT)

We process your personal data only on the following legal bases:

  • Consent: Where we ask for your prior, informed, and specific consent.
  • Contractual necessity: To fulfil our obligations to you.
  • Legal obligation: Compliance with applicable laws and regulations.
  • Legitimate interest: For internal analytics, fraud prevention, and improvement of services.

 

  1. USE OF INFORMATION

We use your information for the following purposes:

  • To deliver services: Including sales, account management, and customer support.
  • To improve user experience: By customizing content and interfaces.
  • To market products or services: Through newsletters, offers, and promotions (subject to opt-out rights).
  • To comply with laws: Respond to legal requests and enforce terms.
  • To ensure security: Detect and prevent fraud, abuse, and unauthorized access.

 

  1. DATA SHARING AND DISCLOSURE

We may disclose your personal data in the following scenarios:

7.1. With Service Providers

We share data with payment gateways, event organizers, logistic providers, analytics vendors, and IT service providers. They are bound by contractual obligations to safeguard your data.

7.2. With Business Partners

Event sponsors, venue operators, and content partners may receive relevant user data to deliver services and enhance event experience.

7.3. Legal and Regulatory Authorities

We may disclose data when required by law, legal process, or regulatory authorities (e.g., court orders, police inquiries, or statutory authorities).

7.4. Corporate Restructuring

If we undergo a merger, acquisition, or asset sale, your data may be transferred to the successor entity.

 

  1. DATA RETENTION

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. After expiration of the retention period, we securely delete or anonymize your data.

 

  1. DATA SECURITY MEASURES

We implement reasonable technical and organizational security practices under the IS/ISO/IEC 27001 standard, including:

  • Encryption of sensitive data
  • Firewalls and intrusion detection systems
  • Role-based access control
  • Periodic data audits

 

  1. YOUR RIGHTS

Subject to applicable law, you have the following rights:

10.1. Right to Access and Rectification

You may request access to your personal data and seek correction of any inaccurate or incomplete information.

10.2. Right to Withdraw Consent

Where processing is based on consent, you may withdraw it at any time.

10.3. Right to Erasure (Right to be Forgotten)

You may request deletion of your data, subject to legitimate interests or legal obligations. To stop receiving our promotional emails, please email unsubscriber@Aakibookiarts.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

10.4. Right to Data Portability

You may request a copy of your data in a structured and machine-readable format.

10.5. Right to Lodge a Complaint

You may raise concerns with our Grievance Officer or with the Data Protection Board of India once established under the DPDP Act.

 

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enhance website functionality
  • Track usage patterns
  • Measure advertising effectiveness

You may control cookie settings via your browser or opt out using available cookie management tools.

 

  1. THIRD-PARTY WEBSITES AND INTEGRATIONS

Our services may link to third-party websites not controlled by us. We are not responsible for their privacy practices. Please review the privacy policies of such sites before engaging with them.

 

  1. CHILDREN’S PRIVACY

We do not knowingly collect or process data of children below 18 years of age. If you believe a child has provided us personal data without parental consent, please contact us for immediate removal.

 

  1. GRIEVANCE OFFICER (as per IT Act Section 79A) OPTIONAL

In accordance with the Information Technology Act, the name and contact details of the Grievance Officer are as follows:

Name: Jayati Sengupta
Designation: Grievance Officer
Email: aakibookiarts@gmail.com
Phone: +91 90523 43203
Address: Aakibooki Arts, C/O Jayati Sengupta, H802, Purva Panorama,
Kalena Agrahara, Bannerghata Main Road, Bangalore – 560076.

We will respond within 15 days from the date of receipt of your complaint.

 

  1. POLICY UPDATES

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review it regularly.

 

  1. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations first.

If unresolved, disputes shall be subject to binding arbitration under the Arbitration and Conciliation Act, 1996, with the venue in Bengaluru, India. Each party shall bear its own costs unless otherwise decided by the arbitrator. The arbitration proceedings shall be conducted in English.

If you have any questions or concerns about this Privacy Policy or our data handling practices, please email us at aakibookiarts@gmail.com.